Terms of Service

1. Acceptance of Terms

Booking Lelo is owned and operated by Garib Labs (“the Platform”, “we”, “us”, “our”) at bookinglelo.comand its subdomains. By accessing or using the Platform you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Platform.

2. Description of Service

Booking Lelo is an online booking directory and management platform. It serves two types of users:

• Organisations: community groups, clubs, and venues that use the Platform to manage booking requests for their facilities.
• Users: individuals who discover organisations through the directory and submit booking requests.

Booking Lelo is a facilitator only. We are not a party to any agreement between a User and an Organisation, and we do not guarantee the availability of any space or the approval of any booking.

3. Account Registration

• You must be at least 16 years old to create an account.
• You must provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately of any unauthorised use of your account.

4. Booking Requests

• Submitting a booking request does not constitute a confirmed booking.
• Each organisation independently reviews, approves, or declines requests at its sole discretion.
• You must comply with any additional terms, conditions, or rules set by the organisation for use of its facilities, including any terms and conditions you are asked to sign within the booking wizard.
• Cancellation and refund policies are determined by each organisation. Booking Lelo is not responsible for any charges, fees, or disputes arising from a booking.

5. Acceptable Use

You agree not to:

• Submit false, misleading, or fraudulent information in any booking request or account
• Impersonate any person or organisation
• Use the Platform to harass, threaten, or harm others
• Attempt to gain unauthorised access to any part of the Platform or another user’s account
• Use automated tools to scrape, crawl, or extract data from the Platform without our written permission
• Transmit any malware, viruses, or malicious code
• Violate any applicable laws or regulations

We reserve the right to investigate and take action against violations, including suspending or terminating accounts.

6. Intellectual Property

The Platform, its design, software, and content (excluding organisation-provided content) are owned and operated by Garib Labs and protected by applicable intellectual property laws.

Organisation logos, names, branding, and content remain the property of the respective organisations. By listing on the Platform, organisations grant us a non-exclusive licence to display their name, logo, and description for the purpose of operating the directory.

7. Third-Party Advertising

The Platform may display advertisements served by Google AdSense and other third-party ad networks. We do not endorse or control the content of third-party advertisements. Your interactions with advertisers are solely between you and the advertiser.

8. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOOKING LELO AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:

• Booking disputes between users and organisations
• Loss or damage arising from reliance on information on the Platform
• Service interruptions or data loss
• Actions or omissions of third-party organisations listed on the Platform

Our total aggregate liability for any claim arising from your use of the Platform shall not exceed AUD $100 or the amount you paid us in the preceding 12 months, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless Booking Lelo and its operators from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Platform, your breach of these Terms, or your violation of any third-party rights.

11. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause, with or without notice. You may close your account at any time by contacting us. Termination does not affect any rights or obligations that arose before termination.

13. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on this page with an updated “Last updated” date. Your continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

15. Contact

For questions about these Terms, contact us at: